The Business Stuff

The business stuff:

PAYMENT
Payment is via Paypal.

OFFLINE PAYMENT OPTION
If you don’t like to purchase online, or don’t have or want a Paypal account, and prefer the more traditional ways of doing business you are also welcome to send me your order together with a cheque or bank transfer. Please contact me for details.

POSTAGE
I aim to post your order within 48 hours of receiving it, and if possible the same day. But on occasion I may hit a busy time so please allow up to 7 working days for delivery. Items are sent by Royal Mail First Class or Royal Mail Airmail for overseas. I will always communicate with you when the item is postage and if I become aware of any delays with Royal Mail.

RETURNS
In the unlikely event that you are not 100% happy with your item, you can return it for a full refund. Items should be returned within 14 days of receipt and in the condition in which they were received.

CUSTOMER SATISFACTION
Your feedback is very important to me. I like to hear that people are enjoying my products and hope that everyone is satisfied with their purchases. If you have any questions, suggestions, comments or ideas for improvement, please contact me.

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